In his post, Ek stated: “We know that we have a critical role to play in supporting creator expression while balancing it with the safety of our users. This seems to be an effort by Spotify to ensure that the small movement Neil Young started will not extend to artists that are more popular (and more important) for Spotify such as Taylor Swift, Bad Bunny or BTS.īut, even if this strategy manages to put a break on a bigger and more damaging Spotify-exodus, none of these actions ultimately address Spotify’s underlying problem: a messy and inconsistent policy environment that appears to privilege some creators over others. First, Daniel Ek, its CEO, published a blog where he committed to “do more to provide more balance and access to widely-accepted information from the medical and scientific communities.” And, second, Spotify further announced that podcasts discussing the COVID-19 virus would now come with content advisories. The response from Spotify has been two-pronged. health experts expressing concern about medical misinformation on The Joe Rogan Experience, calling it a “ menace to public health. All of this followed an open letter last month to Spotify from 270 U.S. Best-selling social psychologist, Brene Brown, initially refused to tape new podcasts, but she recently returned, citing “few options.” Even the White House weighed in. Soon after, other musicians including Joni Mitchell, India Arie, and Nils Lofgren also asked that their content be removed. In what is now a widely-reported case, Neil Young demanded the removal o f his catalog from Spotify as a form of protest against Spotify’s deal to be the exclusive platform for the extremely popular podcast The Joe Rogan Experience, on the grounds that the podcast is spreading COVID-19 vaccine misinformation. There is no question that Spotify has the right to determine whom to host, profit from or reject from its platform what is worrisome, however, is Spotify abdicating its ethical responsibility to its users to make such decisions in a transparent and consistent way.
The most recent example involves Spotify and its decision to stick with the controversial podcast host, Joe Rogan, over other creators. Content moderation is complex, difficult and, frankly, exhausting.
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